Booking:

Booking is easy and available 24/7 through our online portal. Once you have scheduled your service, you will receive a series of confirmations via text and email.

Parking:

Avenue F has free street parking.

Re-scheduling / Cancellation:

We value you and your time. We have a strict 48-hour cancellation policy.

Please cancel or reschedule at least 48 hours prior to your appointment to avoid cancellation fee. Appointments cancelled with less than 48 hours notice will be charged 50% of the scheduled service value, including partial service cancellations (e.g. cancelling your color portion of a color / cut appointment).

Same-day cancellations, missed appointments or no-shows will be charged 100% of the scheduled service value.

All fees will be charged to the card on file, and must be paid before booking any future appointments. Clients who no show will not be eligible to rebook.

Services:

We always aim to make everyone feel 100% #PlumePretty. We do not offer monetary refunds for services rendered. Adjustments to services will be made when requested within seven days of original appointment.

Retail:

We carry luxury, professional hair care products as well as limited edition items available for purchase in-salon and through our website.

Due to health and safety reasons, all sales are final. We do not accept returns or offer refunds on any order.

In-person, Salon Pickup, Local Delivery and shipping options available on our Retail page. For Salon Pickup, we will get  your order ready and contact you with pickup time options. For Local Delivery, select the option at checkout. This service is limited to orders within the local area / Austin-metro only - please check your zip code for eligibility.

Shipping:

Plume Salon Online Retail is available to ship throughout the United States lower 48 States. Please contact us with any special delivery requests in advance of placing an order. Free shipping codes and offers apply to standard 3+ day delivery options only. 1 day delivery subject to carrier availability.

Have a question?

Email us at Pretty@PlumeSalonATX.com